Meta, Google, TikTok, and X have each pledged to European lawmakers that they will do more to prevent and remove illegal hate speech on their platforms. The European Commission integrated a revised set of voluntary commitments into the Digital Services Act (DSA) on Monday that aim to help platforms “demonstrate their compliance” with DSA obligations regarding illegal content moderation.
Facebook, Instagram, TikTok, Twitch, X, YouTube, Snapchat, LinkedIn, Dailymotion, Jeuxvideo.com, Rakuten Viber, and Microsoft-hosted consumer services have all signed the “Code of Conduct on Countering Illegal Hate Speech Online Plus” — which is not a terribly named streaming service but an update to a 2016 Code. The revised code commits signatories to transparency around hate speech detection and reduction, to allowing third-party monitors to assess how hate speech notices are reviewed by the platforms, and to review “at least two-thirds of hate speech notices” within 24 hours.
“Hatred and polarisation are threats to EU values and fundamental rights and undermine the stability of our democracies. The internet is amplifying the negative effects of hate speech,” EU Commissioner Michael McGrath said in a statement. “We trust this Code of conduct+ will do its part in ensuring a robust response.”
These EU Codes of Conduct are voluntary commitments and companies face no penalties if they decide to back out of the agreement, as Elon Musk did with X (then known as Twitter) in 2022 when he withdrew the company from the Code of Practice on Disinformation.